Top ratings in Wiesbaden
patient reviews
Patient reviews
Our patients are convinced of our services. Read the experiences and reviews of our satisfied patients and find out why the LZW is the first choice for ophthalmology in Wiesbaden.
Best rated in Wiesbaden
Based on authentic experiences and outstanding results, we are proud to be the best-rated laser eye clinic in Wiesbaden. Our Google reviews speak for themselves. Together we will accompany you, step by step, on the way to a life without glasses.
You are our focus. Your personal advice is important to us because you are not a number to us. We take the time to address your individual needs and questions. Your opinion is important to us and motivates us to always offer you the best possible care.
Tina Papanikolopoulos
3 months ago
Very competent, I always felt well taken care of. I got lenses in 2020 and am still very, very satisfied.
Christian
9 months ago
I felt I was in excellent hands at the Wiesbaden State Center for Clinical Surgery (LSZ Wiesbaden) at all times. Dr. Steinhorst took ample time to provide a very clear and comprehensive explanation, and the treatment was of the highest professional standard. Dr. Jovanovic, the anesthesiologist, was also extremely professional, calm, and trustworthy. The collaboration between Dr. Steinhorst and Dr. Jovanovic was seamless and highly competent. The follow-up care was superbly organized and very attentive. The entire team is friendly, helpful, and creates a pleasant atmosphere. Overall, first-class care, both professionally and personally. I can wholeheartedly recommend the Wiesbaden State Center for Clinical Surgery (LSZ Wiesbaden) and especially Dr. Steinhorst.
Andreas Hartmann
10 months ago
A fantastic practice and a super friendly team! Everything went smoothly, from the surgery to the aftercare. Dr. Steinhorst is incredibly kind and completely alleviated my fear of the LASIK procedure.
Ni N
12 months ago
I am more than satisfied with my treatment by Dr. Steinhorst! From the initial consultation to the follow-up care, I felt I was in excellent hands at all times. Dr. Steinhorst is very experienced, calm, and extremely empathetic – she takes her time, explains everything clearly, and immediately inspires trust. The entire practice and surgical team was also incredibly friendly, professional, and attentive. On the day of the surgery, I felt completely safe and well cared for. The result of my eyelid surgery is excellent and natural – I can wholeheartedly recommend Dr. Steinhorst and her team!
LH
1 year ago
Dr. Steinhorst is very calming and explains everything very thoroughly. The LASIK surgery itself was a bit more difficult for me because of my small eyelids and pointed cheekbones, but everything went well and was over very quickly. Just open your eyes and get through it. Great team, I can highly recommend them - thank you for the new perspective ❤️
Bernd Hölters
2 years ago
Dr. Steinhorst and the entire team were very competent and friendly. All my questions regarding the use of trifocal lenses in both eyes were answered. The surgery under general anesthesia went smoothly, and I am very happy with the result. I can highly recommend the LZW team.
Nadine Breckheimer
2 years ago
I had my Femto-LASIK surgery on February 2nd, 2024, and what can I say, I'm thrilled! I had been nearsighted to -8 diopters and had worn glasses since the fourth grade, and then eventually contact lenses, because glasses with that prescription were pure torture for me. Pressure marks everywhere, and my vision wasn't great either. Regarding the day of the surgery, I'd like to say this: I was incredibly nervous, but thanks to the lovely Dr. Steinhorst and her assistant, who also took wonderful care of me and explained every step, it was all over in less than 10 or 15 minutes. It all went so fast. Right after the surgery, I could read the clock in the operating room. I was completely stunned and hadn't even realized I could SEE WITHOUT glasses until they briefly put my old glasses on me for comparison, and I said, "Oh wow, whose are these?" I couldn't see anything with my old glasses anymore! Everything was blurry with them and sharp without them! A miracle! I still can't believe that after all these years I can finally see the world without glasses or contact lenses. 😊 My perception has completely changed. Thank you for my new vision! I truly see the world with different eyes and am overjoyed to have taken this path. After my second check-up, it was confirmed again, and I can now have my driver's license amended. The "corrective lenses" designation can be removed. 😊 Dr. Steinhorst and the entire team are incredibly kind and empathetic. You feel safe and very well cared for and advised from the very beginning. The optician also does a fantastic job and provides excellent advice. All in all, I would choose this practice again in a heartbeat and can wholeheartedly recommend it to everyone. For comparison, I had several consultations with other providers beforehand, and none of them came close to this practice. Elsewhere, I was pressured and they became rude if I didn't immediately sign and schedule an appointment for the surgery. I simply didn't have a good feeling there. But here it's completely different and was worth every penny! I'm overjoyed! Thank you so much for everything!
Frank B
2 years ago
About three weeks ago, I had lens replacement surgery (multifocal IOLs) with Dr. Steinhorst and her team, and I'm very happy with the result. I had previously consulted with two other clinics, but felt like things were done "like on an assembly line" there. Luckily, an acquaintance recommended the LZW and Dr. Steinhorst to me. Dr. Steinhorst and her team impressed me right from the start. You feel very well cared for there. Dr. Steinhorst took plenty of time and addressed each of my questions and concerns in detail. I felt very well advised afterward and never felt pressured into having the surgery. I found that very positive. The day of the surgery and the (so far) follow-up appointments were also very professional yet pleasantly relaxed. Regarding the result: On the first day after the surgery, I had 100% in both eyes. No complications, no pain, no problems. Today was my third follow-up appointment, with the same result: both eyes 100% :-) Long story short: I am extremely satisfied and very happy that I chose Dr. Steinhorst and the LZW team. Many thanks to Dr. Steinhorst and her team!
Gregor Schäfer
2 years ago
Good service is also recognized by how situations are handled when things don't go well. In sales, we call this "complaint management." In my case, the result on my right eye was unsatisfactory. With some frustration and persistence expressed in emails, I was taken seriously, and a long, detailed, and very friendly conversation ensued with the laser technician, Udo. After the required six months, I had a corrective laser procedure. The explanations, the practice team, Ms. Steinhorst herself, and Udo are well worth the trip to Wiesbaden. My motivation for having laser eye surgery came from recommendations. These recommendations led my partner to have the procedure done there in December 2022, with fantastic results. I followed suit in December 2023. In conclusion: Even if it doesn't work the first time, which is probably rare, you can rely on it being corrected. Best regards from Waldhessen, Gregor
Justin
2 years ago
Everything was perfect! It was super fast and the result is literally something you can see ;)
Christine Schönberger
3 years ago
I received two new lenses in December 2023 and am very, very happy with the result. I'm only writing this review now because my left eye simply needed more time than my right. I would like to sincerely thank Dr. Steinhorst and her team. At my third follow-up appointment, I was very dissatisfied because I still couldn't see very well with my left eye. I was taken seriously, and Dr. Steinhorst examined me carefully, explained why my left eye simply needed more time, and asked me for patience. And she was right; now, after 3.5 months, I can see really well, exactly as I had hoped. I no longer need glasses, my depth perception is excellent, and I can drive at night without any problems. The holograms around lights are still there, but that will also improve. Thank you so much!
Thorsten Gernert
3 years ago
A well-deserved 5 stars! I initially got a quote from their competitor, CV. There, I felt like I was just another number being given poor advice. At LZW Wiesbaden, it was completely different. From the very first consultation, they took their time and always addressed my questions and concerns with ample time and understanding. This is very pleasant and reassuring, especially when it comes to eye health. Despite the intensive care required, appointments were always kept very well, and there were never excessive waiting times. On the day of my surgery (LASIK), I received excellent care from beginning to end, including a small snack and coffee after waking up. The anesthesiologist and the entire team also contributed to the excellent overall experience with their wonderful manner. I definitely give them the "Highly Recommended" rating! Thank you so much for the new lease on life without glasses!